Last Updated: September 2026
Sheldon Clayton Logistics Group (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Notice explains how we collect, use and protect personal information when you visit our website, contact us, visit our premises, or interact with us in connection with our transport and logistics services.
Sheldon Clayton Logistics Group operates this website and is the Data Controller responsible for personal information collected through it and through the activities described in this Privacy Notice.
Address:
Cygnus Point
Black Country New Road
West Bromwich
West Midlands
B70 0BD
Email: privacy@sheldonclaytongroup.co.uk
We may collect personal information when you use our website, contact us, visit our premises, or interact with us in connection with our transport and logistics services.
When you contact us through our website, email us, or submit an enquiry, we may collect:
When you visit our website, we may automatically collect certain information, including:
This information helps us understand how visitors use our website and enables us to improve our website and services.
We may use personal information to:
We will only use your information for legitimate and lawful purposes and will not sell your personal information.
We process personal information using one or more lawful bases under UK data protection law, depending on the purpose for which the information is being used.
Contract
Where processing is necessary to provide services under a contract or to take steps before entering into a contract.
Consent
Where you have given us consent to process your information for a specific purpose, such as certain marketing communications or the use of non-essential cookies.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms. This may include operating and improving our website, responding to enquiries, providing and managing our services, protecting our premises, vehicles and personnel, and maintaining appropriate business records.
Legal Obligations
Where processing is necessary for us to comply with a legal or regulatory requirement.
Where permitted by law, we may occasionally send you information about our services, news or updates.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Our website uses cookies and similar technologies to provide website functionality, improve the user experience and understand how visitors use our website.
Cookies may help us to:
Where required, we will ask for your consent before placing non-essential cookies on your device. You can also manage or disable cookies through your browser settings, although some website features may not function correctly if certain cookies are disabled.
We do not sell personal information to third parties.
We may share personal information with trusted third parties where necessary to provide our services or operate our business, including:
Where appropriate, information shared with subcontractors and logistics partners may include collection and delivery details, contact information and Proof of Delivery (POD) information necessary to carry out or confirm the service.
Any third party processing personal information on our behalf is required to keep it secure and use it only for the agreed purposes.
We may also disclose personal information where required to do so by law.
We take appropriate technical and organisational measures to protect personal information against:
While we take security seriously, no internet-based service can be guaranteed to be completely secure.
We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, including meeting any applicable legal, accounting, contractual or regulatory requirements.
When personal information is no longer required, it will be securely deleted or anonymised.
Our sites may use CCTV for security, safety and crime prevention purposes. Our vehicles may also be fitted with cameras that can capture images or video footage while vehicles are in operation.
Vehicle cameras may be used for security and safety purposes, including the protection of our drivers, other road users, members of the public, vehicles and goods.
Access to CCTV and vehicle camera information is restricted to authorised personnel and other parties where there is a legitimate or legal need for access. Information will only be retained for as long as necessary for the purpose for which it was collected.
As part of our transport and logistics services, our drivers may collect information when making collections and deliveries. Depending on the collection or delivery, this may include:
This information may be collected to provide evidence that goods have been collected or delivered, manage our transport services, respond to enquiries or disputes, maintain appropriate business records, and meet our contractual or legal obligations.
POD information may be made available to our customers, subcontractors and other parties involved in the relevant collection or delivery where appropriate.
We will only retain this information for as long as necessary for the purposes for which it was collected and to meet any applicable legal, contractual or regulatory requirements.
Under UK data protection law, you have a number of rights in relation to your personal information. Depending on the circumstances, these include:
You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information. Withdrawing your consent will not affect the lawfulness of processing carried out before you withdrew it.
To exercise any of these rights, please contact us using the contact details provided above.
If you have concerns about how we handle your personal information, please contact us first so that we can investigate and resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/
Our website may contain links to other websites.
We are not responsible for the content, security or privacy practices of third-party websites. We encourage you to review the privacy notices of any external websites you visit.
We may update this Privacy Notice from time to time to reflect changes to our services, business practices or legal requirements.
Any changes will be published on this page together with an updated revision date.
We recommend reviewing this notice periodically to remain informed about how we protect your personal information.